Client Support Administrator
Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.
We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers
We're looking a Client Support Administrator to work across our Cladding and Technical Query PVQ Teams in Central Operations. The successful candidate will be working across two small teams under the Central Operations Technical Surveying Manager. This varied role and you will be responsible for actioning Post Valuation Queries on behalf of the field operations team.
37.5 hours per week Monday to Friday. There will be a requirement, agreed in advance, to work a variety of shift patterns across the team’s hours of work between 8.00am – 19:00pm to provide full coverage. Both teams are home based although the position could be based at our Kettering Office if required.
Role responsibilities
Role values
Essential skills
Work planning and organisational skills.
Attention to detail.
Identification of relevant information.
Ability to work under your own guidance and plan your own time.
Excellent communication skills.
Ability to challenge processes where improvement has been identified.
IT skills (including Microsoft Excel, Word and Outlook)
Desirable skills
Knowledge of Lender requirements
Basic knowledge of Surveyor inspections and requirements.
Flexibility in working hours may be required, sometimes at late notice, as business needs or shift patterns dictate.
Apply
If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Loren Worrall on 07800705566 or recruitment@esurv.co.uk – alternatively apply with your CV and covering letter for a quick response.
LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HERE
PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.